How it works

    One product. Two ways to start.

    Connect your processor and let disputes flow in, or start from your mailbox with no integration. Either way, AI agents gather the evidence and you approve what gets sent.

    Book a demo

    Revivflow Auto

    Connect your processor

    Disputes reach Revivflow as soon as your processor opens them, so the evidence search starts the same day.

    • Works with Stripe, Square, Shopify, Braintree, PayPal
    • Add your store, mailbox and documents so the agents have more to search
    • Once you approve, the response goes to your processor from Revivflow

    Pricing: A flat monthly fee by volume, from $0, plus 5% of what we win back. See pricing

    Revivflow Assist

    Start from your mailbox

    No processor connection. Revivflow reads the chargeback notices in your connected mailbox and you confirm which ones to work on.

    • Connect Gmail or Outlook, and upload your policies
    • The same AI agents gather the evidence for each case
    • Download a ready-to-submit packet (PDF and files) and send it through your processor's portal

    Pricing: A fixed price for each packet you download, with no monthly tier. We'll take you through it on the demo.

    On every dispute

    What the AI agents do

    The same in Auto and Assist.

    1. 1

      Reads the dispute

      Maps the card network's reason code (Visa, Mastercard, Amex, Discover) to a playbook for that kind of dispute: item not received, fraud, not as described, duplicate, cancelled subscription and more.

    2. 2

      Knows what wins it

      Each playbook lists the evidence a card issuer looks for on that reason code, and what to do when part of it is missing.

    3. 3

      Searches your sources

      Your mailbox, store orders, processor account, shared drive and the policies you uploaded. It pulls the exact order confirmation, delivery update or support thread, and attaches it as a PDF.

    4. 4

      Asks when it isn't sure

      If two emails could be the right one, it asks you to pick instead of guessing.

    5. 5

      Recommends and drafts

      Shows how complete the evidence is, recommends contesting or accepting, and drafts the response statement from what it found.

    6. 6

      You decide

      Edit anything, add files, then submit or accept. Nothing goes to the processor without your approval.

    Dispute page: the AI-recommended strategy, evidence strength rising from 42% to 58% after an upload, and the evidence checklist showing what the agent found in Gmail and EasyPost.
    You see what it found, and whereThe recommended strategy, the evidence checklist with each item's source, and what's still missing. Add a file and the evidence strength updates straight away.Sample dispute shown.

    Questions merchants ask

    Do I have to connect my payment processor?
    No. With Assist you start from your mailbox and submit the packet yourself. With Auto you connect your processor and submit from Revivflow. Both use the same AI agents.
    Which platforms do you work with?
    Stripe, Square, Shopify, Braintree, PayPal. Card disputes from Visa, Mastercard, American Express and Discover.
    Can the AI make up evidence?
    Evidence comes from your own emails, orders and documents, never from the model. Policy excerpts are checked against the text of your document, and when the agent can't tell which email is right it asks you. The response statement is drafted from the evidence found, and you edit and approve it before anything is sent.
    Is the evidence score my chance of winning?
    No. It shows how much of the evidence that wins this kind of dispute we found. The card issuer decides the outcome.
    Is my data used to train AI models?
    No. We don't use your dispute or business data to train models for anyone else. We don't keep the full text of your emails, only the facts extracted for the dispute and the emails you attach as evidence.
    How secure is it?
    Data is encrypted in transit and at rest, and we only ask for read-only access to your mailbox and drive. SOC 2 is in progress.

    See what your disputes are costing you.

    30 minutes with a founder. Bring a recent dispute and we'll walk through how we'd fight it.

    Book a demo